Stay away from this company. They
destroyed my furniture, and said they are not responsible for faulty packaging they did. They inflated the fees on the spot by another $1K. I will never use Oasis for another move!
You re ready, They are there! All of my
stuff was wrapped and packed. The movers were prompt and efficient for moving my items and loading into my moving truck. I did not do delivery service..I drove cross country. All items were in tact.
I would have given them zero stars if
it would have let me - everything that they could have screwed up they did.
I will try to be brief but cover the big points -
They wrecked some of the furniture, there were months late in the delivery, they kept lying to me about where my furniture was (kept telling me it was in transit in different states when it hadn t even left their warehouse). Their own people kept telling me to put a claim in after I got the shipment, which I realized afterwards was just a ploy to make me think I would have some way to complain and get some kind of refund and keep me a little calmer while it was going on. In all of this they never called back once when they said they would.
Turns out they use some outside insurance company that settles the claim and then sends you back to Oasis for them to pay - which they never have iin spite of resending paper work and multiple calls. The Insurance provider told me they are the worst moving company in the U.S. and were just going to run me around to avoid paying anything - which is exactly what happened. I was still unsatisfied with what they said they were going to pay - it would only pay me a part of the moving cost and nothing for the furniture they destroyed right in front of me as they were moving it into my house. I guess it doesn t matter about being unhappy with the amount of the $ to be refunded since it never happened anyway!