09/16/09

Should be called Move 4 More

by cjduel

I called about moving from a 2 bedroom apartment, first floor to a house, first floor and was recommended a 2 man crew for a 3 hour move.

Day of the move comes, time of arrival comes and goes. Finally, 2 hours after I was told they would come to start the move, I called and was told "we don't have any two man crews and we overbooked so we can't move you today unless you take a 3 man crew." How convenient. I scheduled the move for that day for a reason. I have to get my stuff out of the apartment before the end of the month which was 1 day away. So now I pretty much HAVE to take the 3 man crew, this adds over $70 to the original $232 quote. And, by the way, they also overbooked that day, so it might be a long time before a crew shows up. Thanks for nothing. Four hours later, when the 3 man crew finally shows up, they get things packed up in less than an hour. I tell them the most direct and quickest route to the house, Charleston Blvd. I take off and get there in 25 minutes, no problem. They decide to take the freeway, get supposedly caught behind an accident, end up taking 35 minutes to get to the house, now I am charged and additional HOUR's fee, another $70 odd dollars for their stupidity. Keep in mind, this move started at 5 pm and they finished unloading by 7 pm. 2 freaking hours and I am paying for 4 hours.

I had budgeted for the $232, could barely cover the $300 and now they're telling me it is going to be over $370. When I don't have a chance to reschedule an automatic withdrawl for a bill payment, they have problems with my card. They then call me every 2 minutes and actually threaten to "send someone over to get the money one way or another. They will not leave until you hand over the money. They will get the money from you." I was actually afraid for my well-being. I tried to tell them I could withdraw what was left in my account (around $250) and pay the rest that upcoming Friday. Hell no. They're sending someone over to my house to get that money one way or another.

DO NOT USE THIS COMPANY unless you enjoy getting screwed over royally and receiving threats that sound like something from a loan shark.

I will never again use this company and wil tell everyone I know not to use them and exactly why.

They lied to me and then bullied me to get their inflated fee. Talk about false advertising. Move4 Less my a$$.

• Pros: Movers did not break anything, were polite
• Cons: Jacked up price to nearly double what quote was