08/20/09

DO YOUR HOMEWORK

by 702LV

Attention all customers! I purchaased an extended warranty from "Thrifty" and "Thrifty" was great....i will miss them. Baja on the other hand tried to tell my wife the new repairs were not coverded by our extended warranty. "Thrifty" sales explained everything to us and made us aware of all circumctances so we knew we were covered. PLEASE FOLLOW THE FOLLOWING STEPS:

1) Call the Warranty company that covers you.

2) Dont belive the company you deal with is the only company you can deal with for the repairs. Our warranty company let us know we can deal with ANY licensed dealership shop. Also is we felt uncomfortable with Baja we could take our car if they havent made ANY repairs.

3) Baja previously told us "THEY" only could do the repairs and we belived them untill this problem occured and we are happy it did because we had to do some footwork and if you lie to us once you will lie to us twice. Since we had to do some footwork we found out I can take my car to a customer friendly and reputible shop for our repairs. Remember if you dont want to be TAKEN DO YOUR HOMEWORK. WARRANTIES DO WORK AND ALL IT TAKES IS A PHONE CALL. PLEASE HELP YOUR FRIENDS KNOW AND FAMILY. They just need to learn through managment HONESTY especialy through these Time$ and Customer Service ... You would of kept our business if you didnt cross the deception line.

• Pros: Great as a seconjd finance. "THRIFTY"
• Cons: Managment needs to learn Honesty and Cutomer service

03/27/09

Real Inhouse Financing...Thank You

by sevvvvvv

I was being turned down everywhere when I saw an add for Baja Auto Sales on craigslist. They promised they can get me financed regardless of my credit.

Made an appointment, showed up there, and a couple of hours later I drove off in my new vehicle. They treated me like a human when everyone else kept telling me or options. Managment and staff were real professional I highly recomend this dealer especially if your being turned around everywhere else.

Bob M.

• Pros: Credit Rebuilder
• Cons: None