Great Cab Company, Driver saved me $$$.
I visit Las Vegas a couple times a year to see family, and to party a little bit. The last time I went to Vegas, I remember taking a cab from the airport (I think it was a Ford Explorer), and I wanted to go to the strip area around the MGM. Having been here a number of times before, I know that its a pretty quick drive to take Paradise and Tropicana surface streets to get to this area. However, in the Explorer cab, the driver sped off towards the freeway just after I said where I was going. This ended up costing me almost 30 dollars for what could have been cheap, quick ride.
This time visiting Las Vegas I got directed to a UNION Cab. When I entered the cab, the driver asked me my destination, and I told him. Then he asked me if I would rather take the surface streets, which may take longer but will be cheaper, or the freeway, which is faster but more expensive. I decided to take the cheaper route, as the time difference didn't matter to me much. The fare was about $15.25 if I remember correctly. Regardless, this driver, and this company saved me close to $20 dollars, and I will always remember to use this company for this reason. Thank you Union Cab !!!!
ABC Union Cab CAN be TRUSTED - Read here if you want facts. First off, Just from reading the other review, I can easily tell this person based their judgement of an entire company off of one experience (which to be honest sounds exaggerated or even made-up). I live in Los Angeles and I travel to Las Vegas at least 10 times a year. As I like to travel light, I always rely on the cab companies of Las Vegas to take me around. Cab companies being what they are - a huge operation with a high turnover rate (bad drivers are usually fired quickly) - it is hard to really get a TRULY ACCURATE view of a specific company. This is why I try to ride with a different Cab Company every time I visit Vegas, and there are DEFINITELY a few companies that stick out - as the worst AND the best. First off - Let me acknowledge that ALL companies have the potential to long-haul, even with the strictest training and rules for drivers, with so many drivers, all making minimal money, eventually a driver from every company is gonna act on an impulse and [attempt] to long-haul someone. With that in mind, I have CONSISTENTLY been long-hauled by companies like NELLIS Cab, Whittlesea/Yellow Cab/Checker Cab, and even Desert Cab. I don't think Nellis Cab has even ONCE given me a choice as far as the route. It's very apparent that these drivers have not been warned about long-hauls, or the fact that it is illegal - either that or they simply don't care; because after I tell the driver my destination, their either just take off down the freeway (long-haul), or they say something like, "Would you like to go the surface streets which are really slow, or would you like the fast route that will get you right there?" Of course, the fast route is a long-haul, and most infrequent cab riders would go with the driver's implied recommendation. When I have used cab companies such as ABC Union, and Ace Cab, at least 85-95% of the time, they give you an option of either route, BUT - they also always tell you that your fare will cost more if you take the freeway route, or the scenic (expensive) route. Its nothing but a fact that ALL cab drivers would like to make some extra money, but I believe the true crime is in misleading and lying to your customer. If the passenger doesn't care, and wants to take the more expensive route, that is fine, but that person should ALWAYS KNOW that they are paying more, and what they are paying for. And I personally can vouch for ABC Union cab - they have always been friendly and honest. AS FOR what the other reviewer said, IT IS A WASTE OF TIME TO REPORT A DRIVER FOR THIS. Honestly, if the review below me is even real, I can't understand what made them think that reporting a single driver could make a difference. If the driver was long-hauling, he'll be fired before the TA even gets your complaint, rendering your actions a waste of time. If you want to wait 30 minutes after your cab ride to report a driver, deal with the Taxicab authority (whom doesn't care about such small incidents), and likely ruin your mood/day, then sure, follow the steps "vegastraveler" has given. Please actually have more than 1 experience with a cab before you downplay an entire business.
Taken for a.
During my last visit there, only one taxicab company tried to pull the "long haul" stunt on me and it was ABC Union Cab. Going from MGM Grand to Thomas & Mack (walking distance, but I couldn't in the heat) is just down Tropicana, but ABC Union Taxi took off in the opposite direction, made a bunch of scenic detours, and finally came to the location from the opposite direction. I called the Nevada Taxi Cab Authority as soon as the taxi left, and an officer arrived in maybe 15-20 minutes with the complaint forms. If enough people who got ripped off by this guy reports it, they'll help the industry by getting out the dishonest operators who ruin it for the honest workers.
If it already happened to you, go to the Nevada Taxicab Authority website here to file a complaint:
Google " NEVADA TAXI CAB AUTHORITY" and you can get the information and complain form.
Whenever you're in a cab and it feels like you're being taken for a (long haul) ride, jot down the driver's name, cab number, time you got picked up, and whatever other details you can get. In my experience, the majority of cab drivers are honest. Don't let the bad ones ruin your trip or the reputation of cab drivers in general. Help get them out and file a report.
It's a good idea to keep their number in your cel phone. The number is also posted in the cab. The Taxicab Authority's phone number is: (702) 668-4000
They're a great help.
And remember: ABC Union Cab = long haul. Stay away!
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