6475 W Charleston Blvd, Las Vegas, NV | Directions 8914636.158857 -115.236683
Neighborhoods: Canyon Gate
Very Bad Customer Service – Soffia's in past has been good. They make good pizza, but everything else is mediocre. I ordered some chicken wings on Saturday April 14 and they made the order wrong. I had asked for mild and and they made them hot. I like spicy stuff and even these burned my lips. I called and they said that was their mild. I laughed right into the phone. She didn't really seem to care at all. They said they could take care of me next time or I could bring them in and get new ones. They didn't offer to have them delivered at all. I show up and they have me wait a good 15 minutes. Everybody there gave me dirty looks. If I am paying 8 dollars for chicken wings, they should be made right. The kid behind the counter eventually has my food. He doesn't say sorry or even have a good day. The worst customer service I have seen in a while and I work on the strip. So the food was eventually right, hopefully they didn't put something gross in it. I might go back for pizza, but I doubt it. Their price are a high and their portions are subpar. I would avoid this place at all costs.
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