921 N Buffalo Dr., Las Vegas, NV | Directions 8912836.182218 -115.260588
The RoadRunner asks that readers remember there are two sides to every story. However we take responsibility and apologize when guests leave without a great experience. Our customer’s comments and issues are important to us and we use them to improve. We offer a great environment, food, drinks and service. We hope you’ll allows us the opportnity to show you.
Never use a card at a bar with crooks. – Why can't you give negative stars for a review?
I came here on a Monday night with my fiancee and two co-workers. The waitress seemed nice enough, although it took forever to get our food. But by the end of the night, and one too many beers later, our tab was suddenly over $200. WAY over. Are you kidding me?!?
We begrudgingly shelled out our money, and even left a sizable tip.
So imagine how thrilled I was when I woke up two days later to a text from my bank (Thank god for Chase Mobile) informing me of a $64.14 charge that overdrew my account. Due to that charge and the overdraft, my paycheck that I had deposited the previous night did not clear. I went directly to Roadrunner and informed them of their mistake, and the manager had the audacity to tell me "it was not their fault, and that it was the bank's fault."
I proceeded to call my bank who, of course, let me know that the charge was in fact from Roadrunner and that they could cancel the still pending charge at any time. My fiancee and I made ANOTHER trip back to Roadrunner, and informed the manager of this, and he still refused, saying that they were in no way at fault.
I'm now having to file through the fraud department at my bank, and god knows when I'll get my money back, not to mention the fact that my account is now in limbo. &%$# this place. Great food, ok beer, horrible prices, even worse service.
Editorial Review – This Vegas saloon won four awards for Best Sports Bar, Best Neighborhood Bar, Best Bar Food and Best Chain Restaurant.
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