HORRIBLE PLACE AND EXPERIENCE, NOT CHILD FRIENDLY!.
What a horrible experience my 7 years old son had this morning at dentalville in henderson, NV. I totally agree with reviews that I just read of other dentalville locations. False advertisments.. they are not kid friendly. Please DON'T TAKE YOUR CHILD TO ANY DENTALVILLE LOCATION... horrible service, filthy bathrooms. My son was sedated today and I was told to wait outside, they strapped him to the chair which I thought was safer for him since he was going to be totally asleep, they didn't let me to be with him in the room, to my surprise when they called me in, I found my son sitting on a chair in the hallway crying hysterically and I asked if everything was ok, they told me he is just emotional and scared, then when we went back home, my son told me he felt the drilling and was crying loud and all what they told him BE A GOOD BOY, MY SON IS A VERY GOOD BOY, they needed to comfort him or to call me in when he was crying so loud. OMG he was feeling so scared all day long, I just put him to sleep now and I promised that we will never go to that place again.
I am not a type of a person that complains, but I am so angry till now for what the so called friendly dentists at dentalville let me son go through.
ONCE AGAIN....DON'T GO TO ANY DENTALVILLE LOCATION PLEASE, DON'T LET YOUR CHILD GO THROUGH THE PAIN AND SUFFERING. I WISH I KNEW WHAT THEY DID TO HIM WHILE HE WAS ALONE WITH THEM, but the dentist and the staff insisted that I cannot be with him in the OR. , she called it an OR, it is a tiny room, WHAT A JOKE!!
love it. I am like a child when it comes to dentists! I had an experience that was really scary when I was a kid that left me devastated until now. I spent years looking for a dentist I was comfortable with. I finally got the courage while having broken teeth and fillings that needed to be replaced. Dentalville designed the crowns and the procedure was finished! I had quite a few fillings and three crowns in about 2.5 hrs and awesome work to boot. If you are pressed for time you simply wont find a better Dentist in las Vegas. The office staff is so helpful and friendly. You wont be disappointed!!
Thankyou. I thank dentalville every day for my smile cause I never took care of my teeth and lost several but I now have a great smile. I am able to eat food with comfort and pleasure. The procedure was easy and relatively pain free. The staff was amazing. The prices were reasonable and I can't say thank you enough for my smile
go to dentalville. Go to dentalville on sunset, I have been a long-time patient and can wholeheartedly recommend them to anyone.
WORST DENTAL OFFICE ON THE PLANET STAY AWAY. Dear future dental patient stay away from this office they royaly screwed my mouth up they did a rootcanal and crown on me and it turned out horiable have nerve damage serious health problems and theat i am permentaly stuc with very unprofessional dirty office grade c osha should shut this place down or health department worst expierennce of my life if i had a delorean time machine i would have never had them touch me please stay away from here if you value your smile mine is screwed up permentaly from them stay away
Dentalville-HORRIBLE SERVICE, ABUSIVE BEHAVIOR TOWARDS CHILD.
My review is towards the " NO NAME LADY" that performed treatment on my innocent 8 yr old daughter today. I am very dissapointed and down right appalled even as I write this review but it must be done for the sake of my child and any other parent interested in patronizing Dentalville in Henderson from a so called "children's dentist".
My daughter went in to get two cavitities filled. BTW her appointment was at 1pm and was not taken back until 1:35pm and we were 30 minutes early. Before leaving her in their hands, I waited for the laughing gas to be administered and be calmed. I asked if I could stay with her but was told that no parent is allowed and that the dentist is unable to concentrate with parents in the room ( told by the dental assistant ). I told them I did not feel comfortable leaving her alone and they insisted that I was not allowed and that the procedure would be done in no time. Although my daughter was still a little scared I felt that she would be in good hands since it is a "children's dentist". After 15 minutes or so,...my daughter comes out frantic and very upset telling me that she never wanted to come back and that she was yelled at. At this point, I calmed her down and told her to breathe and explain to me what had happened. She then explained to me that the "lady" was hurting her and that she yelled at her telling her to "shut up your not a baby stop acting like one their are other patients" and got up in her face. ( Now mind you that my daughter was strapped down ) she also said that the "lady" didnt care to stop even though my daughter was crying, possibly needing more pain medication, and was yelled at and ignored. The lady pushed her elbow into her stomach while doing the procedure and causing unnecessary pain as she was strapped. After speaking with my daughter, I asked the "mystery name lady" what had happened? she said "nothing" with an attitude ( comfirming what my daughter was talking about ) and I told her that my daughter is stating otherwise and asked my daughter to repeat what had happened in front of her. At that point, the "lady" said nothing and started to pace and said that she couldn't believe this and gave my daughter and "evil look" ( there's no other way to explain the look she gave her ) I then asked for the owners phone number and said that this was not right and asked for her name and you will not believe the answer she gave me,..and I quote she say's to me " no name" in shock I asked her to give me her name again and she said " I don't have a name" Now there was a problem if she wont give me her name. I told her that " You wont give me your name? Apparently something happened if you are giving me an attitude and not wanting to clarify anything to me. My daughter is not going to lie to me and you as a proffesional are acting very wrong by not giving me your name. Is this the reason you didn't want me in there? so you can abuse my child? You are a children's dentist you deal with children I wouldn't doubt it if this is not the first time you do this,.."
I cannot believe that this abusive behavior was condoned even by the dental assisting her, my daughter even mentioned that the dental assisting was watching all this happened and said nothing to the "lady" as it was being done.
I will get her name tomorrow and post it on here and everywhere else I can so no child has to experience a traumatic event with such individual.
thanks a bunch Dentalville. That was by far the best root canal procedure ever!! Loved it!! For real...Thanks Dentalville and staff. My mouth loves ya'll, it feels so much better now!! Thanks a bunch.
This is a fabulous practice.. Dentalville staff is pleasant, professional in every way, reassuring, and clearly up-to-date regarding there field. They place the highest premium on making me comfortable, and I can tell you based on experience that they are able to do the most sensitive, difficult things with the least amount of discomfort. They are engaged, but not wasteful of there or your time. My experience with the staff is commendable; they are helpful, pleasant, and work exceptionally well with the dentist. They have a good sense of humor and so far are unfailingly attentive. They seem to know you personally rather quickly, and I feel as comfortable as can be when I arrive in the office. . It's a class act in every way, located conveniently for those of us who prefer to live in a real city.
After some bad experiences, I have been recommended to use DentalVille on Sunset
I have just had 2 fillings done there, totally painless, relax atmosphere, great job, and reasonable price for the service provided.
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