***Find out for yourself!*** I hired 3 different companies to come out and TRY to fix my heater. Finally had Yes come out and they knew exactly what was wrong and had it running again in about 30 minutes. Yes....I may have paid a bit more. But had I called them initially, it would have saved me way more money and I would not have had to take a day off work. I will continue to use them, they are not rip offs.
This is the worst company I have ever worked with. Save your money and shop around. I wish I would have just let me garage flood from my broken hot water heater instead of calling Yes. They have the worst customer service that I have ever dealt with and they will completely rip you off without being able to back up the charges.
We woke up to our water heater broken
and leaking all over the garage. We called YES Plumbing for an estimate. Our water heater is old and does need replacing. the technicians from YES told us that they needed $1400 to replace the heater, pipes and labor. They wanted just $320 to stop the leak and not fix the heater. We told them NO WAY, and they charged us $80 just to look at it.
We then called Scott's 1/2 price Plumbing. Scott was wonderful. Free estimate, and a total of just $650 to replace everything, including labor. Thank you Scott. I will recommend you anytime. As far as YES Plumbing, do NOT call them.
The Tecnician arrived at my house within an hour of making the appointment on a sunday! Fixed my AC that broke down and charged me a fair price. I will be using them if i ever have any more problems with my AC unit.
NO! Just say no to this company. Had a water valve break and was flooding my garage. Called Yes, and they sent out two plumbers within 90 minutes. Great up to this point. They evaluated the problem, and then I was told how they price out of a book and every job has a flat rate and is non-negotiable. I was told about all the reasons that I was fortunate to have chosen Yes plumbing and all about their warranty. They told me they needed to replace a valve and install a regulator. Total cost...over $1,100.00! (This job took them two hours and I was able to find the parts they used at the hardware store for $120.00.) Seriously? That puts them at $475.00 per hour for labor! If you are in a hurry and money is no object, call these guys. Otherwise, call someone who charges time and materials, and you will save a ton of money. Yes Plumbing is a rip off! I will tell everyone I can about this.
YES PLUMBING! – “The Yes man CANT!”
I had a water main break at the house with a water leak coming up from the front lawn near the box where the main cutoff is.
I called YES to come out with the hopes of a quick repair- Unfortunately, they quoted me $5,000 to fix the problem by running a whole new line and trying into the house. This would also include permitting it with the city. All told – 2 day job. Every time I would ask about just digging up and fixing the problem rather than run a whole new line they would come up with some excuse and stir the conversation back to installing a whole new line.
I called someone else who came out and fixed the problem in 2 hours by , get this.. digging up and repairing the line. It was the fitting where the street line connects to the house line.
I had called YES, because I had heard there radio commercial several times on the radio. I assume most people probably fall for the slick sales tactics of these people, but hopefully you have read this review and are now a little bit MORE cautious when calling a service for a repair.
Yes Air Condition came out and tried to
charge $500 for a capacitor and starter kit.
The capacitor is only a $20.00 part. I did not need a starter kit
They also charged $49.00 for service call. The technitian also said we might
Need a new unit, which was under warranty but wanted to charge $3000 for
New unit. I told him to get out of my house. I had the unit repaired for $140
Be careful using them. They will rip you off.
In March 2012, the plumber gave me an
estimate for a house filtration system for $2,400 with about $1,600 for the system and $800 for labor. Being new to the filtration system, I requested for an orginial receipt for the filtration system after the plumber purchased it.
At the end, I was charged on my credit card for over $2,800 and did not provide me the original receipt for the parts and the filtration system.
I searched online the filtration model they installed only costs about $500.
It has been almost 4 months by now, I ended up agreeing the resolution of the dispute by paying $2,400. However, the remaining $400 is still not credit back by now.. What a nightmare and frustration!!
I will not do business with this company again. If you want to, please make sure to obtain estimate IN WRITING, else this overcharge may happen again.
So I called this company to have my AC repaired and they sent a repairman named ED out. I was working through my bank and after talking to a very nice woman on the phone (Shelly) we worked out all of the logistics for them to be paid. My bank insists on paying the company directly so BofA was to mail them a direct check. So after waiting ALL DAY in comes ED with the most unprofessional rude attitude you could imagine. He was tired and told me he couldn't believe he was sent back out to this house. I was appauled at the amount of unprofessionalism. It was truly unbelieaveable. He did inform me that the AC was old and needed to be replaced but a charge would get us through the summer. He said he would not charge our ac unit without a check on the spot for $300 and he proceded to tell me Shelly was an idiot and had no clue what she was talking about as far as our payment arraingment with the bank. We told him to please do something as it is 106 degrees outside and I have a 3 month old baby and a two year old at home. He shrugged his shoulders and said too bad and to call back when we have $9000 to replace our system. As he was storming out of my house he yelled back at us if we did not like it we could call his supervisor. He proceded to hop in his van and drive away leaving us with our jaws dropped. I don't know if this man is prejudice or if he treats every family this way but I am beyond dissapointed with this company. And here I sit writing this as we are sweating our A*** off. Now I am off to look for another company that I am sure will be happy to take our money.
We will be using your services in the future.. On August 1st I called YES and your phones were down. this morning a gentleman called and stated he was sorry that I could not get there. a service representative named Wayne came this morning and found our problem and by five thirty (5:30) p.m. we had new duct work. The two (2) installers (Ed and Mark) were excellent and cleaned up after they were done. Your service and employees go the extra mile to do the job correctly. We will be using your services in the future.
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