Mosaic Salon and Spa

jeff dille, never will visit him again. my hair cut is lopsided, he must have been tired. I had to repeat what I said several times, his mind was elsawhere. The so called style was horrific. Thank god I can do hair. when I got hope I washed it and re- styled. I have had better hair cuts from super cuts.…

Jeff Dille - disappointing. I know there are a lot of good reviews for Jeff Dille and he's a nice guy, but I was disappointed. Being new to Vegas I rely on reviews to get around, so hopefully this will be helpful. Yes Jeff is cheap and boasts extensive experience. However those two factors working together means he's an EXPERT at ripping off the client.

My perspective is: charge me whatever you need to - $80, $200 - just do what I ask. If you need to charge me more to do what I ask, be up front with me at the beginning. This is NOT what happened in my experience with Jeff. I paid more than initially quoted, and left with less done to my hair than I had specified.

Charging more:

On the phone, Jeff stated my total for a full foil would be $130. I also mentioned his ad on city-search for 20% off the first service. I went expecting to pay $104 (plus tip of course) - a steal for a full foil. He told me AFTER my service was complete that he was tacking on an additional $10 because I "have a lot of hair." (It's thick, but smooth, manageable, and only shoulder length. Not even Newbury Street salons in Boston ever charged me more for just thickness.) But I didn't argue that, I just paid the $130 + tip and left. The next day I realized he never took off the 20% off. It was super uncomfortable, but I contacted hi. To be fair, he did leave an envelope with the cash at the front desk to be picked up.

Quality of service:

There were several ways in which he cost me my typical hairdo and profited him by saving product & charging me the same:

1. I brought in a note card from my former stylist (who unfortunately I left back in Boston) with the formulas to perfectly duplicate what I have done to my hair. I get two colors foiled in and a specific type of toner, all Wella color products. Jeff used ONE color instead of two, did not tone, and I'd place money on the fact that the one color is something cheaper than Wella because it just doesn't match. The portion of roots that I had at the top now looks NOTHING like the rest of my hair, so it looks super trashy. Why charge me $140 for 3 products when you can charge me $140 for 1? (Oh wait, the answer to that is because I'm a full foil and cut every 5 weeks girl, so if I'm happy, you can earn a lot from me! Fail.)

2. He threw out the note card with the formulas from my former stylist. Possibly inadvertent, but it's pretty presumptuous to think I won't need it any more and will just continue going to him.

3. As I mentioned I have thick hair and he charged me extra as such. However, he did not use any extra product. In fact, he did the sparsest highlights I've ever had. So sparse, that it hardly made any difference whatsoever for my roots, and you cannot see any appreciable change in the rest of my hair. (Maybe a blessing in disguise, since the rest of my hair minus the roots still looks good like it used to.)

4. He pulled the whole "Oh, you're only damaging your hair by getting highlights underneath!" line. Any time a stylist says that to me, I'm never going back to. My hair is perfectly healthy and I spend a lot to keep it that way. For those who don't know, stylists only do this so they can convince you they're "helping" you, meanwhile charging you for a full foil and effectively giving you a partial. I responded, "am I paying for a full foil? I better leave with one." And, even with that, there are still some spots in the back sans highlights.

5. He put the highlights about 1/4" from my scalp, so I'll be due for an appointment much sooner. This is a trick I've been told stylists will use to get you in the door more frequently, but unfortunately for Jeff, it'll be to a different salon. I left the salon looking like I had 3 week roots, and now, I look like I'm due for an appointment again, and it's only been 3 weeks.

So there you have it. Two stars - and two only because my hair isn't butchered and is completely fixable, not because there actually was any level of service to warrant two stars.…

Jeff Dille is great!. Had my hair colored, cut and styled by Jeff Dille yesterday, my hair looks incredible! Jeff is a terrific stylist and so professional. He is intent on achieveing perfection in his work, and needs to be admired for that. It is in my best interest to become a regular in his chair, because my hair has rarely felt this good, or recieved so many compliments. His pricing is awesome, especially considering the level of service and expertise you are getting. Highly recommend!!!!!…

Jeff Dille. Just moved to Las Vegas from L.A. and was nervous about having someone new do my hair. I read some reviews about stylist Jeff Dille and made an appointment with him. He knew exactly how to interpret what cut I wanted and was not at all overpriced!

Can't wait to see him again! He does NOT DISAPPOINT!…