Bouchon

07/02/11

Good food, rude waitress!

by anyperson at Citysearch

The food is pretty good, unfortunately some of the wait staff needs to loose the attitude. I was excited to be taking my husband out for his birthday. My excitement took a drive when I asked our waitress about a good wine pairing with my meal. She rolled her eyes. I was simply asking a question and this response was clearly uncalled for. She continued to roll her eyes a few times during the evening. Even as she was taking my credit card, she sneered at me. I seriously was about to leave 0 tip, but my husband convinced me that the other wait staff/busboys/servers, etc would loose out as well. She needs to be demoted to head dishwasher!

04/13/11

One of the BEST Vegas restaurants!!!

by KittyKat17 at Citysearch

I ate there on friday night. from start to finish the dinner was amazing! superb cuisine, with excellent service. Timing and temperature of the food was very impressive. The decor, lovely.

Me & 2 friends ordered wine (servers suggestion) the cheese plate. Delectible selection

Onion soups, tomato bisque. My O soup was PERFECT! All 3 of us had warm goat cheese salads that Im still craving almost 1 week later. My friends ordered Steak Bouchon, that were enormous, and you could cut it with a butter knife! Melted in your mouth! I had the lobster tail, served cold, and was perfect! we had Mac n cheese that was very tasty, the desserts were phenomenal!!! Ordered an airy custard that had a marshmallow airy consistency. The brownies were delicious, and there was another dessert that we had that was like a chocolate ganache, I couldnt get enough!!!! The prices were very reasonable for the quality of the food, and it was a very wonderful dining experience!!! 5 STARS

03/06/11

Undercooked Chicken is supposed to be that way!

by bjarchit at Citysearch

My wife was setting me all up for a great meal at a very fine restaurant. We are seated promptly and were offered water right off the bat. No mention it was going to cost us $7.00 til the bill was presented. So be real careful to specify tap and send the waiter back with the water in hand unless you want to spring for the spring water. I order the chicken and we split a salad. The waiter was pleasent and say's the salad is big enough to split and brought out an extra plate - no hassle. The chicken dinner arrived and I get about half way thru it 'and find the middle part is raw! I call the waiter and ask him "Doesn't this look undercooked and raw to you? He replys " Oh that is because the vascular area is adjacent to the bone and just looks that way" Then walks like FU. I'm looking around - WTF and can't even get a chance to send it back to have it cooked. I didn't eat anything more after that. The waiter doesn't show up til again until the assistants have cleared the plates and it's dessert time. Needless to say I will not be going back there again. The chicken I did eat was good but didn't meet my expecitations based on some of the review's I've read. We ate at several restaurants in this price range and this was by far the worst dining experience we had in Vegas. My wife is a little more forgiving but I just hate paying $150 for a dineer had have to experience this kinda thing.

If you are debating between Bouchon and someplace else - try the someplace else as I know I will from now on. Brad

01/04/11

not what we expected

by ANAFROMANAHEIM at Citysearch

Food was just ok, nothing out of common, but expensive. Our waiter was impertinent, and we felt judged because we didn't order an appetizer, and wanted to go straight to the main course. I saw other waiters in the restaurant being nice and courteous, but this guy ( superior attitude, dark blond hair, goatee) was treating us like he was doing us a favor. We had the duck a l'orange and the scalops, and it took them 45 minutes to bring the food over. We had to ask for our drinks to be refilled for two times. We were not sure what to choose for desert and when my husband asked the waiter what he recommended, he answered: I don't know, it depends on what you want. Another waiter, or busboy stood next to our table for as long as we were there, "observing " the room, and I noticed him listening to our conversation for several times.

All in all, not a friendly, welcome atmosphere, a pompous place, rigid. And again, the food lacked that "wow!", special factor that you would expect to come with a pretentious, expensive meal. It was just common flavor in very small portions with some stuff smeared on the plate to give you the feeling that it is fancy and refined, in an attempt of copying the elegant presentation of food in famous restaurants.

But mostly we were upset with the bad service. Hire some nice, courteous waiters who are capable to make your customers feel welcome and not ruin their appetite.

Will never go back!

05/17/09

Too "French" for me

by Night Rider at Citysearch

Tables were covered with thick white paper. Bread was served directly onto the paper cover. Hope it was replaced after previous customers. You can get the same quality of paper cover at the Macaroni Grill. At least there they write on it so you know you got a new cover. No bread plates, you had to keep putting your bread onto the table cover. The bread was a fancy woven design so had lots of crust and not much bread inside. If you want salt or pepper you have to ask for it, no shakers on the table. The waiter comes over and grinds the salt like they do pepper. Guess it is unacceptable to salt and pepper your own food. Fish served with the head on. French style? My wife thought the menu was rather limited and really did not find anything she liked. My daughter did not like it at all as it did not come across as a "fancy" restaurant. She had steak and just barely was I able to stop her from asking for A-1 Sauce. She thought the steak was dry. The sound was pretty bad as there is little if any thought to sound control. Voices echo off the walls and if you want you can eavesdrop on conversations across the room.

Unless you are really into "authentic" French food, I would not recommend this place.

• Pros: Reasonable price
• Cons: Crude and loud.