THEhotel at Mandalay Bay Resort

Mandalay Bay's cosmopolitan all-suites retreat is a magnet for ultra-hipsters looking for some R&R.

(702) 632-7777

3970 S Las Vegas Blvd (Four Seasons Drive)
Las Vegas, NV 89119 36.0897 -115.1735

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Neighborhood: Paradise

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THEhotel at Mandalay Bay Resort

THEhotel at Mandalay Bay Resort

Hours:

Daily 24 hours

What People Are Saying About THEhotel at Mandalay Bay Resort

The Owner

THEhotel at Mandalay Bay Resort

Owner

THEhotel is the perfect compliment to our already impressive property. At 43 stories, it rises high above the Las Vegas Strip. Inside, find 1,117 suites with separate living and sleeping areas, hospitable meeting places and swank hotspots all combined to make an airy, cosmopolitan haven for those who appreciate life's finer things. Complimenting the 21 world-class restaurants at Mandalay Bay, THEhotel also offers the convenience of a 24-hour cafe, a coffee bar, a relaxing lounge, and Mix--a cutting-edge restaurant and lounge high atop THEhotel.

The Editor

Contributor

Citysearch

In Short – Operating independently of Mandalay, this sleek hotel exudes modern elegance. Standard suites are 725 square feet and furnished in dark woods and earth tones. Separate living areas include plasma televisions, private bars, plush chairs and sofas. Bedrooms offer fluffy down comforters and pillow-top mattresses. For decadent pampering, the Bathhouse spa--decorated in dark stone and shaped by geometric spaces, light and water--offers an array of treatments, as well as whirlpools, steam rooms and mud baths.

1 Star Rating: Poor

08/24/09

Major Security issues - rooms are being burglarized

by Topenga

For those Las Vegas lovers, stay away from THEhotel. Regardless of the deals you might get there, being burglarized will definitely ruin your stay.

I was there recently and had my $10, 000 ring stolen from my purse, which was inside my closed luggage. When I called the front desk, manager, risk management, I was blamed for not using the safe. I only went to the pool for a couple of hours. I was not anticipating to be violated - to have a stranger break into my room, go through my belongings and steal my wedding ring.

They also implied that I misplaced my ring. The staff's attitude was indifferent and atrocious to say the list.

They could have cared less that I had my ring stolen from their room. Did not even ask me to describe the ring, or to give them any other details (when it happened, etc). I know that customer service is non-existant these days - after all they don't pay the staff enough to care. Instead they hire any criminal that will work for minimum wage. There is not security in this place.

The only security guard I was more interested in the food area than protecting the paying guests.

They consider themselves a luxury hotel. What good is a nice looking hotel if the employees are theives, unprofessional and uncaring? I want my ring back at the end of your so called "investigation". By the way, their investigation takes a week. What a joke!!! By now my ring has exchanged many hands. Some pawn owner is happy with the profit he made on his buy.

By the way, I'm not the only person with this experience at THEhotel.

  • Pros: Nice suites
  • Cons: Staff theft, bad customer service, not enough pool chairs
4 Star Rating: Recommended

03/05/09

THE Hotel is a winner

by CSMobileUser

THE Hotel has some of the nicest guest rooms in town and are competitively priced. I find a lower standard of customer service than expected. Not nearly as good as Four Seasons but not as expensive either

4 Star Rating: Recommended

09/02/08

Good customer service and comfortable rooms

by rackoff

7 of my friends and I this past weekend went to Las Vegas (it was my first time). We knew we wanted to stay at a hotel that was aimed toward our generation (early to mid 20s). The palms and hardrock were very expensive (it was labor day weekend FYI). For 3 nights, it came out to an average of 309 a night per room, which I think its quite inexpensive. We stayed in THEsuite with a living room and 2 bed bedroom. Very comfortable beds and bathrobe. Bathroom was VERY impressive with SUNKEN tub, stand up shower, separate toilet and huge sink area. The room was a 5/5 without a doubt. The only bad part is the hotel's entrance is underground which was alittle odd and THEHotel is so far from the pool, easily a 15 minute walk. Room service took on average about 40 minutes which was expected, but everything was still pipping hot when it came.

The best restaurant I ate in was in the little mall between the Mandalay Bay and the luxor called Burger Bar. Probably the best burgers ever so thats a place to stop and eat.

Next time I visit Vegas ill try to stay somewhere else not because I didnt like the Mandalay Bay but because I want to experience more of Las Vegas.

  • Pros: Ambience, Price, Quality, Bars, Pool with Beach
  • Cons: Far from Pool, Underground Entrance

The Details on THEhotel at Mandalay Bay Resort

Save Money:

Avoid weekends and book a stay earlier in the week when rates are generally cheaper--$159 to $189 a night. Holiday and convention weekends, rates can be as high as $599.

Look Good:

On the top floors of the tower, 28 premium suites ranging from 1,500 to 4,500 square feet offer stunning views of the Strip and even more space for relaxation and pampering.

The Extras:

Had a little too much at the buffet? Personal trainers are available to enhance your workout sessions at the gym.

Category:

Hotels & Motels, Business Hotels, Luxury Hotels, Lodging, Boutique Hotels

Payment Methods:

American Express, Discover, Visa, MasterCard

Lodging Special Features:

Romantic

Message from THEhotel at Mandalay Bay Resort

  • Spa and bathhouse
  • Fitness center
  • Entertainment

THEhotel is the perfect compliment to our already impressive property. At 43 stories, it rises high above the Las Vegas Strip. Inside, find 1,117 suites with separate living and sleeping areas, hospitable meeting places and swank hotspots all combined to make an airy, cosmopolitan haven for those who appreciate life's finer things.

Complimenting the 21 world-class restaurants at Mandalay Bay, THEhotel also offers the convenience of a 24-hour cafe, a coffee bar, a relaxing lounge, and Mix--a cutting-edge restaurant and lounge high atop THEhotel.

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THEhotel at Mandalay Bay Resort

3970 S Las Vegas Blvd (Four Seasons Drive)
Las Vegas, NV 89119

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