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Sultan's Grill
Tips for Sultan's Grill
March 10, 2009
By the book!.
I've been going to Sultan's at least once a week for the past 1.5 years. The gyros, chicken shwarma, and Greek salad are very good.
My complaint with them is how they claim to treat you like a Sultan and greet you with a smile, yet even regular customers get no special treatment. There's no smile and asking them to substitute something for the same price as something else results in a fee.
I used to tip, but I stopped. The lady almost expects it, or you get poor attitude.
I found their $1.99 Gyro special here (usmenuguide - sultansgrill.html) - buy a Gyro and Medium drink, get a 2nd Gyro for $1.99. I asked if I (a very regular customer) can get a Chicken Shwarma and drink then get a $1.99 Gyro, but was told it only applies to Gyros (the same $4.99 price as a Shwarma).
This place needs a lesson in service, but again, the food is good. When you go, don't expect service with a smile.
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