11/26/08

I HOPE THIS HELPS

by Jennifer2422

Not Happy!!

I have found someone that has helped me get a hold of these people. If you are intrested please email me at justridehard81@yahoo com

thank you

I hope this helps you guys

11/21/08

AVOID AT ALL COSTS - SCAM!

by wileygrl

I was married in Las Vegas in May of 2008. I contracted Memories Kept to pick up my wedding bouquet and preserve it. I was told it would be 8-18 weeks to receive the finished product. It has now been 27 weeks and I do not have my flowers. The company website is no longer available. The company phone number has been disconnected. The owner's cell phone number is no longer in service. I will be contacting my credit card company to see if I can have the charges reversed. I might get my money back - maybe - but I have been cheated out of my beautiful flowers and a wonderful memory has been tainted. I certainly hope that they are permanently out of business and are not operating under another name. Please beware that they are also registered under another similar domain name with the same phone number. I do not know if this is the same company but all the contact information is the same.

• Pros: NONE!
• Cons: The whole company is a con.

10/07/08

AVOID AT ALL COSTS. Your memories, your money .... GONE

by tinkerbelle1025

My wedding was 6-23-07. They picked up my bouquet from my wedding location in conjunction with my wedding planner who had done business with them in the past and highly recommended them.

In July of 07, I chose my lantern.

In September, I emailed to find out the final balance.

In October, I paid the entire balance; the order was paid in full.

In December, I inquired about completion. I was told it would be completed within 8-10 weeks; 18 at most.

In March of 2008, I emailed our new home address to them and inquired about completion. No one responded.

In April, I sent a message on MySpace to touch based and did not receive a response.

In May, I phoned and was told the frame was backordered and that it was unknown when my bouquet would be finished.

In June, I emailed and left a voicemail. No response.

In early July, I spoke with a gentleman who said my invoice was "on Preston's desk" and he knows he's been working on it--and to call during the hours of 11 and 3.

In late July, I left phone messages twice (during the business hours posted on their web site and during the hours in which I was told to call) and even went by the Highland location on a Saturday at 2:00 p.m. (The site says they're open until 2:30 on Saturdays, but no one was there.)

I went by the following day and Preston was there. He said they were getting a new designer and that the shop is there, they're open, the phone company turned off their phone, but it would be back up and running (it was that day). He assured me that my bouquet was there, but could not show it to me because he was on the phone with the phone company. He said they'd be letting me know soon about when I could pick it up.

9-21: Called about it AND emailed about it. Left message. No response.

I want my wedding bouquet back!!! Preston, the owner, assured me he had it still in August of 2008 and that he was way behind schedule because he was just hiring a new designer. Now when I call, their number is disconnected.

• Pros: High hopes.
• Cons: Frauds. Deserve to be in prison.