Weingarten Randall T Md

10/13/09

FANTASTIC DOCTOR!!!

by sw081572 at Citysearch

I did much research before choosing an ENT surgeon. After asking numerous healthcare personel, Dr. Weingarten was consistently the name that I was referred to as the best in town. I cannot be more thoroughly satisfied with my experience. Throughout my cancer ordeal, Dr. Weingarten has been the consumate supportive professional, and my surgery was a complete success. He listened carefully to my concerns, always respected my schedule by keeping my appointments on time, and encouraged me throughout. He has subsequently cared for my son who needed tubes for his ears, and I have referred many other friends to him for various ear or sinus issues- all of whom have been so grateful for my recommendation. I love the staff and the office, and Dr. Weingarten is simply the best!

• Pros: Best ENT Surgeon in Vegas, Great Care

10/11/09

NIGHTMARE TREATMENT!!!!

by mzd009a at Citysearch

I have been a patient of dr.w for 3yrs and am switching doctors because of the horrible diminishing treatment from his staff and himself! I was originally referred to dr. w from a co-worker and upon my 1st few visits back in 06 he seemed to actually "care" about his patients and took more than 2 minutes to spend time explaining things. I'm usually in his office a few times a year for sinus treatment, lesion behind my ear, and acid reflux. Over the past 3 years I've noticed a HUGE change in the way he and his staff treat patients. Whenever I go in his office now the wait is at a minimum of 45minutes because his staff purposely OVERBOOKS patients. I remember less than 2 months ago I had a 4pm appt that I SPECIFICALLY remembering asking one of his staff over the phone would I be out by 5pm because I had to go to work for 6pm on the north side of town and the lady said it would take no more than 30 min to an hour. Unfortunately, when I went in that day the nurse didn't even call me back to a room til 5:40pm!!! I was frustrated and irritated and had to reschedule my appt because not only did they wait an hour and 40min to call me back but I was now late for work!!! So they rescheduled me again for another afternoon appt which i still ended up waiting 50min to be seen! Now even when they took me back he came in and sounded like he was racing in a freakin "Nascar" race!! He spent all of 2 -3 min talking to me about my ear infection...most of which I couldn't even process quick enough because of how fast he was talking. You can hardly get a question in edgewise and when you do he responds in his typical sarcastic remarks (like you're suppose to know and comprehend EVERY word that comes outta his mouth!!!)

A few weeks later I got another ear infection in the other ear and called the nurse 1st thing that morning and asked her if they could schedule me an emergency appt with him that day. She told me she had to check with him and call me back. After 3 - 4 hrs of no call back from his office I called again and she told me that he could not see me that day because he was leaving the office early to go outta town for the weekend and that she called me in an eardrop prescription and that if I was in further pain I needed to go to the emergency room. So I go pick up the prescription and start administering it right away. Later in the middle of the night I woke up with the left side of my face and neck completely swollen and had to go to the emergency room. The doc that saw me said the eardrops weren't working because my ear was completely shut and the dr should've saw that BEFORE his office called in the prescription. Needless to say I had to have an earwick administered and pain medication and the ER doc told me I needed to make an appt with my ENT as soon as possible. So on Monday I called dr.w office and once again irritated explained what happened over the weekend with the ER room and they made me an appt to see dr. w. Once again I go in dr. w office ...wait the typical 45min to be seen...see him for 2 min just for him to tell me the ER docs at the hospital didnt know what the heck they were doing...give me the same drops in my ear...writes me the same prescription he just wrote me less than 3 days prior for the same eardrops because he doesn't take the time to properly read your chart to see what he's already prescribed....and his gone! He's like a dam "David Copperfield" magician!!!

The real unfortunate part about all of this is that HE USED TO REALLY CARE about the QUALITY of his practice and patients and at one time he actually made me feel that way...now I feel like some type of GENERIC PRODUCT on a freakin "ASSEMBLY LINE" that goes by quicker than you can see what it really is!!! Its no longer about the QUALITY of care. Its now more about the QUANTITY of how many patients his staff can possibly OVERBOOK in a day's time!!!!

• Cons: assembly line treatment!!!

10/11/09

horrible care

by mzd009 at Citysearch

wouldn't recommend this doctor to anyone!

• Cons: good doc...Horrible care