Merry Maids
North Hollywood, CA 91601
Phone: (866) 542-2577
Message from Merry Maids
Relax. It's done.
- Free Maid Consultation
- Bonded and Insured
- Customizable Services
Paid advertisement by Merry Maids.
Editorial Description for Merry Maids
World's largest home cleaning network provides basic cleaning and customized services including oven cleaning, window washing, packing and unpacking.
Insider Tips
Save MoneyClients receive discounts at home service partners. Check Merry Maids' website for more information.
User Reviews for Merry Maids
10/10/2007 Posted by alexs_mommy
I had a really bad experience with Merry Maids. They half cleaned everything. My entire house is wood floors and after they left a wet paper towel wiped up wads of dirt everywhere. The didn't vacuum anything in corners or on the sides of the walls. They didn't wash anything I specifically asked like baseboards, door frames, doorknobs, and doors. They refused to clean an oven and outdoor windows. I found body hairs on my kitchen countertop which means they cleaned with old towels or towels from the bathroom. It was a complete disaster especially granted my baby was due in five days. Not only was my house made dirtier but I had to clean it myself at that point so late in the game. I have to say, however, all management I spoke with was so kind to me and seemed very embarrased. They provided me a full refund with sincere apologies. I guess I just got a really bad team but at that point I really felt the only way I could feel clean was to do it myself.
Pros: Management is nice.
Cons: Not sure what kind of a cleaning team you'll get.
08/31/2007 Posted by mike5151
We had a terrible experience with Merry Maids. House cleaning was mediocre and they are expensive. We had a situation with them such that we needed to speak with their company management. What we learned is although they advertise being a part of the largest housecleaning service, the fact is that you are working with a franchise and the parent company does not get involved in issues that arise. So you might as well be working with any other company who provides these services...who will probably be less expensive. And I would advise that you ask how & what things are covered under their bonding and insurance coverage. We found that the protection we expected was not a reality.
Pros: none
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