Verona Laguna Salon & Spa (Reported Closed)

Recommends

aaron54

Joined 6 years ago

Josh Blank is AMAZING!!!. Josh Blank until recently from A Robert Cromeans Salon is now at Verona Laguna! He is the most amazing stylist ever! Whatever you are used to, you will be amazed at how skilled this guy's hands are and more amazed at how affordable he's become. He lowered his prices from that over-priced casino salon so he could keep his clients. He has done my hair for 2 years and always telling me how to take care of it, style it, and what's new!

Just simply amazing!

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spagoer03

Joined 6 years ago

GREAT STAFF!!. I've been going to Verona since December of 2007 and they are incredible. They have all kinds of services and I get them all done there. While there are some staff "in-training" they have seasoned staff as well so it's a great mix.

I definitely recommend them because they're accomodating to everyone. Beautiful front desk staff! Kudos to management!!

Doesn't Recommend

gg75

Joined 6 years ago

Verona Spa Under new Management....Mediocrity is their middle name!. it is a shame that the quality of service is so poor and the hair staff so outdated. ..Hair Colorist changed my base color without asking, asked for partial highlights, walked out totally blonde, nobody knows how to do a proper hair drying job. Staff is not properly trained, unmotivated and need MANNERS, they have no civility.

Dany, the waxer is excellent, keeps a professional attitude and great vibe in her relaxing room. The owner , John, is trying his best but the mediocrity is rampant. Shame!!! Could be a great place with state of the art training, motivation, VIP treament, ..."please, may I and thank you"... for starters and send them to get cutting-edge new styles, they should dress more NOW not yesterday.. Will give it one more shot, that's it! A shot of originality and creativity is sorely needed...

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mldolphingirl

Joined 6 years ago

Rude & Unprofessional Manager. Went in to have highlights done in my hair and they lost my appointment. The person at the front desk, was incredibly rude about this, and then she turned out to be the manager, Crystalyn. Even when I played the message on my cell phone from the day before confirming my appointment date and time, from one of her staff members, she said I was wrong about the appointment. I will NEVER go back to this place.

Doesn't Recommend

heuton

Joined 6 years ago

ABSOLUTELY HORRIBLE EXPERIENCE. I made an appointment for a gel nails fill and when I got there the person I'd been scheduled with didn't even DO gels. I should have taken that as a sign but instead I rescheduled for the next day. My french polish looked like a child had done it. It was uneven and mismatched on the nails. The gels were lumpy and had so much on that it started to pinch my nails inward when it hardened. My cuticles were torn open with a nail file on two different fingers to the point where I had to use neosporin and bandaids when I got home. The clear topcoat was not even applied to two of my nails which I noticed after I left. And it took almost two hours! After coming back in to complain later that day and showing the front desk girl my nails, she said the manager would call me Tuesday (this happened on a Thursday) to let me know what they would do to remedy this situation. Well, it's Thursday night and they still haven't called OR refunded my $48. I will stick with Queyn at Euphoria (the Sahara/Ft Apache location)! Much better skill, faster, better price. Worth the drive for me, especially after the nightmare experience I had at Laguna/Verona that still hasn't been fixed on their end!

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Contributor

Joined 10 years ago

A gorgeous facility with homey comforts and deluxe treatments.. In Short
The spa area is the ideal place to curl up for a nap: dim lights, the scent of perfumed oils and candles filling the air, comfy couches and puffy pillows as far as the eye can see. Bowls filled with fruit are placed on nearly every coffee table. After changing into a robe and slippers, clients are led away to be pampered beyond belief in the lavish treatment rooms. A wonderfully comprehensive selection of massages, waxing services, body wraps and facials are available.

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mcnamada

Joined 7 years ago

Day of joy. A day at the spa can be quit expensive in Vegas if you are staying at one of the strip hotels. I found the jem a few blocks off the strip. Cut and color from Veronica made me feel like a new woman and the massage was wonderful. While not as beautiful venue as a spa located in a high or mid end hotel at half the price with great service and treatments this is the only way to go. I will be back in Vegas in a few weeks and I have booked another day of joy.

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catmul

Joined 7 years ago

I Recommend Laguna. I've been going to Laguna for a couple of years. While it is not perfect, it is still a great place to be. It has an open atmosphere that is very friendly. The reviews that I've read are strange, but everyone is entitled to their own opinion. They have a variety of services and retail, a Cafe, and a Perfume shop. I have and will continue to recommend this spa and salon, but there is always room for improvement.

Cat

Doesn't Recommend

user2005

Joined 8 years ago

Over rated. I was given a gift certificate for Xmas to use at Laguna and in my first two visits I was annoyed by the cashiers asking for tips upfront instead of AFTER services like they're supposed to. The last time I went, the cashier asked me THREE times if I'd like to include gratuities with my certificate! I told her the first two times that I would see how things went BEFORE considering leaving a tip. It was unprofessional of her to ask for a 3rd time. Its like they're literally begging for money.

The second thing I disliked about the spa is that unlike all the others, they put an expiration date on their gift certificates! I don't reccommend Laguna to anyone!

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frances961

Joined 8 years ago

over rated!!. My husband and I took a trip to Vegas and found that Laguna Spa was rated highly on City Search. Well, it wasnt the greatest. My salt scrub could have been done better if I would have done it myself, and the massage felt like a lite rub. I left dissapointed and I felt that this Spa is Overrated. I will not go back to this spa, I will have to find another place to go next time we are in Vegas.