Verona Laguna Salon & Spa

10/22/09

No such thing as a FREE lunch!

by Mimi79 at Citysearch

No joke...hands down the worst cut I have ever received in my life!

I went to Josh Blank at Verona after viewing a promotion of 1st haircut free. Seeing that he had listed his qualifications as a "master stylist" trained with a well known stylist, I thought I would give it a shot.

First impression, he looked very put together and well groomed. I came in, showed him some pictures of what I was looking for and told him how much I was willing to cut. He gave this annoying bach/chukkle at the pics like I was crazy for showing him those styles and said "Ok, I know what to do." So I thought cool, he hets what I'm going for from these 3 pics. He looked at my hair, smelled it making a face and said, "What kind of shampoo do use?" I told him (it was like Aussie or something at the time) And he proceeded to push Paul Mitchell. I felt so uneasy and insulted by the face he made. He then took me to the sink to wash my hair and the sexual inuendos began...he proceeded to "massage" my neck and it was SO painful. I was trying to be nice and went with it (Never do that!), but I was sore for the next couple of days--I must say that is dangerous, he could really harm someone seriously doing that (like nerve damage or something) . He called this pampering "Sex in the sinky". I then was ready for my cut. He straightened my hair and then began to cut. My mom was sitting watching him. At one point, he stopped and said, "the technique I'm going to use now is called "stroking." Now I don't know if this is what it's really called, but the way he said it, he intentially made it sound like another inuendo. O MY LORD, he started flicking the sciccors across my hair like he was Edward Scissor Hands and my hair was litterally flying everywhere. I was telling myself, "relax he knows what he's doing." NO! He started to check my hair did some more cutting and paused for a second moving my hair around. My mom said this is when he realized he had MESSED up!! I was oblivious still. He then finished. I tipped to be curteous and the cut was free. I left thinking I'll get a good look at my hair when I get home, and as soon as I got in the car, my mom said, "What did he do to you beautiful hair!!!" I was horified and anxious to get home. OMG! When I split my hair down the middle...One side was a whole 1 1/2" shorter than the other!!!!!! He left layers on one side so short, that it was not salvidgable in the fix...I had to wait to grow them and had a thinned out side from the back. I cried so much!! Could not sleep at all that night. It really messed with how I felt, (being a happy person, I felt so depressed--and He caused that) I went to another salon for a consultation and they were litterally horrified for me. Could not believe that this could have possibly been done by a "master stylist". I had to wait an entire year!! to grow my hair back out and get it evened up again and even then it had to be cut shorter than I've ever desired for myself. I should have gone with my gut when I sat in his chair for the first couple minutes and the anxiousness grew throughout the session.

He carries himself as an incredibly arrogant man (though his site calls it "confidence" umm NO, he is kidding himself and is just plain arrogant), that even if I would have gone back (which I just never wanted to see him ever again let alone let him touch my hair again) he would have most likely turned it around on me.

Bottom line he did whatever he wanted and not what I asked for. From what I've read below in other reviews, he has messed up enough peoples hair, that I don't even know how has a job cutting hair, let alone aspiring to have his own salon...

This was a traumatizing experience...bc to this day I am afraid to have my hair cut thinking the person will ruin it so severely again.

If I were the salon, i wouldn't want his name associated with it.

Salon itself appeared nice inside.

Whew...Peace Out!

• Pros: None, nothing, zero, zilch, NADA
• Cons: ARROGANT, INPPROPRIATE, did not listen, show off

08/24/09

Don't judge the stylist by the management

by CSMobileUser2 at Citysearch

Nearly every time I have sat down in my stylists chair, the horrible woman who manages the salon has come over and talked shop (aweful things) about others who work there. This has taken away from my experience every time! I wish there was some way to let the ownership know what an aweful manager they have.

08/24/09

Don't judge the stylist by the management

by CSMobileUser3 at Citysearch

Nearly every time I have sat down in my stylists chair, the horrible woman who manages the salon has come over and talked shop (aweful things) about others who work there. This has taken away from my experience every time! I wish there was some way to let the ownership know what an aweful manager they have.